Return & Refund

Returns & Refund Policy

At Adorancia, your satisfaction is our priority. If a product doesn’t meet your expectations, you have 14 days from the date of receipt to return it, provided it meets our return conditions.

Return Conditions

To be eligible for a return, the product must:

✅ Be unused and in its original packaging.

❌ Returns are not accepted for:

Discounted or promotional items.

Collection Boxes (exclusive sets).


We reserve the right to decline a return if these conditions are not met.

Return Process & Costs

We strive to make returns simple and hassle-free. Adorancia covers the return shipping costs. Follow these steps to initiate a return:


1️⃣ Contact us via contact@adorancia.com with your order number and reason for return.

2️⃣ We review your request and, if approved, provide you with a prepaid return shipping label.

3️⃣ Send the product back using the provided return label.

4️⃣ Once received and verified, we will process your refund.

Refund Policy

✔ Refunds will be issued to the original payment method.

✔ Processing time: 2 to 5 business days after we receive and validate your return.

✔ You will receive a confirmation email once your refund has been processed.