Terms & Conditions

TERMS & CONDITIONS – ADORANCIA

Last updated: 03/10/2025


These Terms & Conditions govern the use of the website Adorancia and the sale of products through our platform. By using our website, you agree to comply with these terms.

Company Information

Company Name: Strayld

Legal Form: SASU (Simplified Joint Stock Company – Unipersonal)

Share Capital: €1,000

SIRET Number: 934 430 547 00018

VAT Number: FR92934430547

Registered Office: 13 Route d’Aurouer, 03460 Trévol, France

Contact Email: contact@adorancia.com

Publication Director: Bouard Maxime

Website Host: Shopify Commerce France

Host Address: 29 Rue du Louvre, 75002 Paris, France

Scope of Application

These Terms & Conditions apply to all purchases made on Adorancia and all users visiting the website. They define:

• The rights and obligations of the buyer and seller.

• The process for purchasing, delivery, and returns.

• The terms for using the website.


By placing an order, the customer fully accepts these Terms & Conditions without reservation.

Products & Pricing

Product Information

• Each product on Adorancia is described in detail, including ingredients, usage, and benefits.

• The images are non-contractual and may slightly differ from the actual product.


Pricing Policy

• Prices are displayed in EUR (€) and include all applicable taxes (VAT included).

• Prices do not include shipping fees, which are specified at checkout.

Adorancia reserves the right to modify prices at any time, but the price applied to a purchase will be the one displayed at the time of the order.

Orders & Payments

Ordering Process

• Customers must provide accurate personal and payment information when placing an order.

• After completing an order, the customer receives a confirmation email summarizing their purchase.


Payment Methods


Payments on Adorancia are 100% secure. The following payment methods are accepted:

Credit & Debit Cards (via Stripe): Visa, Mastercard, American Express

Revolut Pay

Apple Pay & Google Pay (via Stripe)

• Payments are processed instantly upon order confirmation.

Adorancia does not store credit card details; payments are handled by our secure partners Stripe and Revolut Pay.

Shipping & Delivery

Delivery Options


We currently only ship within France and offer two shipping options:

Standard Delivery (Free) – Delivered within 2 to 5 business days. Adorancia covers the shipping costs.

Express Delivery (Paid by the Customer) – Delivered within 1 to 2 business days, with costs calculated at checkout.


Order Processing & Tracking

• Orders are processed within 1 - 2 business days (excluding weekends and holidays).

• Once shipped, customers receive a tracking link via email.

Returns & Refunds

Return Conditions


Customers have 14 days after receiving their order to request a return, under these conditions:

✅ The product must be unused and in its original packaging.

❌ Returns are not accepted for:

Discounted or promotional items.

Collection Boxes (exclusive sets).


Return Process

• Customers must contact us first at contact@adorancia.com with their order number and reason for return.

• If approved, we will provide a prepaid return label (Adorancia covers the return costs).

• The refund will be processed within 2 to 5 business days after receiving and verifying the returned item.

Customer Responsibilities

By using Adorancia, customers agree to:

• Provide accurate and up-to-date information when placing orders.

• Use the website lawfully, without any fraudulent activity.

Respect intellectual property rights (not copying content, images, or branding).


Failure to comply with these terms may result in order cancellation or account suspension.

Privacy & Data Protection (GDPR Compliance)

📌 Collected Data

We collect data necessary for order processing and user experience optimization:

Personal Data: Name, email, phone, shipping address.

Transactional Data: Order history, payment method (processed by Stripe & Revolut Pay).

Browsing Data: IP address, cookies, preferences.


📌 Data Retention

Orders and invoices: 5 years (legal obligation).

Marketing emails: 3 years after last interaction.


📌 User Rights

• Users can request access, modification, or deletion of their personal data by contacting us at contact@adorancia.com.

• Our Cookie Policy is displayed in a banner, allowing users to accept or decline tracking.

Governing Law & Dispute Resolution

📌 Applicable Law

These Terms & Conditions are governed by French law.


📌 Dispute Resolution

• In case of a dispute, an amicable solution will be sought before legal action.

• If no resolution is found, the case will be handled by the competent courts in France.

Changes to the Terms & Conditions

Adorancia reserves the right to modify these Terms & Conditions at any time to comply with regulations or improve service. The changes will take effect immediately upon publication on the website.